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Tineco GO Flex Cordless Lightweight Stick Vacuum: HEPA Filter, Multi-Surface, Bagless, 2 Speeds, Lithium Ion Battery
$129.99 sale price when purchased online
$149.99 list price
Target Online store #3991
About this item
Highlights
- Cordless Convenience: Tangle-free cleaning for quick, efficient cleanups.
- Bendable FlexTube: Effortlessly clean under furniture.
- Ultra Lightweight: Under 5 lbs. for easy maneuverability and portability.
- 40-Minute Runtime: Long battery life for multi-room cleaning.
- HEPA Filtration: Captures 99.99% of allergens for a healthier home.
- Versatile Accessories: Includes crevice tool and 2-in-1 dusting brush for multi-surface cleaning.
- LED Headlights: Illuminates hidden dirt for detailed cleaning.
- Handheld Mode: Tineco GO FLEX is convenient for spot cleaning and above-floor surfaces.
Description
Introducing the Tineco GO FLEX, the perfect cordless stick vacuum cleaner for those seeking versatility and convenience in their cleaning routine. Lightweight and ultra-portable at under 5 lbs., the Tineco GO FLEX is designed to tackle everyday messes with ease. The lightweight stick vacuum's innovative FlexTube allows you to reach high ceilings and under furniture effortlessly, while its HEPA filtration ensures a cleaner, healthier home. Ideal for both carpets and hard floors, the Tineco GO FLEX cordless lightweight stick vacuum cleaner offers up to 40 minutes of runtime, making it great for quick and efficient cleanups. Equipped with essential accessories like a crevice tool and 2-in-1 dusting brush, and featuring LED headlights to spot hidden dirt, the Tineco GO FLEX is your go-to solution for a flexible and comprehensive cleaning experience.
Dimensions (Overall): 42.29 Inches (H) x 10.38 Inches (W) x 10.23 Inches (D)
Weight: 5.5 Pounds
Features: Light Weight, DirtLifter Brush System, Built-In Crevice Tool
Capacity (Volume): .4 Liter
Includes: Brush Cleaning Tool, Crevice Tool, Wall Mounting Bracket, Dusting Brush
Wattage Required: 125 Watts
Number of Speeds: 2
Bag Type: Bagless
Cleaning Path Width: 9.11 Inches
Recommended Surface Application: Multi-Surface, Carpet, Hardwood, Hard Floor
Filter Type: HEPA
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90895852
UPC: 194846002868
Item Number (DPCI): 329-00-0047
Origin: Imported
WARNING: California Residents.
Cancer and Reproductive Harm www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 12.52 inches length x 5.26 inches width x 30.16 inches height
Estimated ship weight: 9.81 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Does it stand up by itself. Really need to put that in description. That probably means it doesn't. Right.
submitted by B - 7 months ago
A: It does. I just don't store it that way as I don't want someone to knock it over since it is top heavy.
submitted byLaLa - 7 months agoA: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. While the unit can stand on its own, we recommend using the wall-mounted dock for safe and secure storage. This helps maintain the vacuum's stability and longevity. For more assistance, please contact us at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 7 months agoBrand expertA: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. While the vacuum can stand on its own, we recommend using the included wall-mounted dock for proper storage and stability. For more information, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco support - 7 months agoBrand expert
Q: I am flummoxed to find that when wall-mounted, the GO Flex sticks out so far from the wall, eating up space. Is there any option to make it more flush to the wall?
submitted by LyndiLu - 21 days ago
A: Maybe try the command wall mounts they have that can be used for brooms?
submitted byRandomShopper063 - 14 days agoA: Apologies, the distance of the wall mount is fixed and cannot be adjusted to be closer to the wall. We apologize for any inconvenience caused.
submitted byTineco team - 20 days agoBrand expert
Q: Does it stand up on its own
submitted by Brat - 8 months ago
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. The GO Flex model does stand up on its own, but care should be taken to avoid it falling over and it is not intended to stand on its own for long term storage. However, it comes with a wall-mounted dock for longer storage. For further assistance, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 8 months agoBrand expert
Q: Does just the battery come off for easy charging?? I have 2 now & very easy to charge battery-not interested in hanging this on the wall
submitted by Curious mom - 9 months ago
A: No the charger is in the handle
submitted byTheresa - 8 months agoA: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. The battery is removable but needs to be charged in the machine. However, you don't need to use a wall mount to charge it, as there is a place to plug in the charger directly into the handle. For further assistance, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco support - 8 months agoBrand expert
Q: How long is the run time?
submitted by Rexach - 1 month ago
A: Dear customer, when in regular mode, the runtime is approximately 40 minutes. When MAX power is used, the runtime is approximately 23 minutes.
submitted byTineco team - 26 days agoBrand expert
Q: What is the vacuum head clearance height?
submitted by Rexach - 1 month ago
A: Dear customer, we do not have detailed data about vacuum head clearance height, but the overall size of our machine is 259.9*263.7*1074.2
submitted byTineco team - 26 days agoBrand expert
Q: Does it work on hardwood floors
submitted by Srberry - 2 months ago
A: Dear customer, our machine is suitable for leveling hard surfaces, so it is suitable for hardwood floors.
submitted byTineco team - 1 month agoBrand expert
Q: What filter is used
submitted by Jess m - 2 months ago
A: Dear customers, most of our vacuum cleaner filters are universal. GO Flex uses the universal filter of Tineco vacuum cleaner series.
submitted byTineco team - 1 month agoBrand expert
Q: Does this work on a ruggable? I bought the pet one and had to return because it did not.
submitted by Erin N - 3 months ago
A: Dear customer,Sorry, we don't understand what you mean. This machine can be used on floors and carpets, but it works better on flat and sealed floors.If you have any questions about the machine, you can contact tineco for details or check the manual.
submitted byTineco support - 3 months agoBrand expert
Q: Why won’t my vacuum charge? It’s new!
submitted by No charge - 3 months ago
A: Dear customer, Regarding the problem that your machine cannot be charged, we suggest that you contact our after-sales service to provide you with warranty services, and they will solve the problem for you
submitted byTineco support - 3 months agoBrand expert
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Summary of reviews
The Tineco Go Flex cordless vacuum is a lightweight and versatile cleaning tool that excels in maneuverability and suction power for its size. Guests appreciate its ability to reach tight spaces and under furniture, making it ideal for quick cleanups. The vacuum features a long battery life, LED headlights for visibility, and a detachable dustbin for easy maintenance. While some users noted issues with suction over time, many found it effective for daily use, especially in homes with pets.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.4 out of 5 stars with 242 reviews
39% would recommend
101 recommendations
Fine for the price
3 out of 5 stars
Thumbs up graphic, would recommend
Haley - 5 days ago, Verified purchaser
Not using this on thick carpet; only on thin welcome mats & hard floors. Suction isn't amazing but 85% gets the job done.
Wish it sucked more, but it doesn't anymore
3 out of 5 stars
Thumbs down graphic, would not recommend
KeHRB - 16 days ago, Verified purchaser
I didn't like that my husband used it to clean the shop vac filter.... Hence, as most of the reviews say: makes this thing choke and not work anymore. Mine charges, tells me when it's fully charged... But doesn't stay on past an hour if I'm going through my house deeply cleaning as I vacuum.
1 reply from Tineco support team - 12 days ago
Thank you for taking the time to share your feedback with us. We are sorry to hear that you are not fully satisfied with the performance of our vacuum cleaner. We appreciate your husband’s effort to use it for cleaning the shop vac filter, and we understand how important it is for the vacuum to perform reliably during deep cleaning sessions. Based on your description, it seems that the vacuum cleaner is not maintaining power for as long as you expect when used for extended periods. We apologize for any inconvenience this may cause and want to assure you that we take your concerns seriously. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our dedicated team is available to provide you with the best possible support and will work tirelessly to resolve your concerns. Thank you for your patience and understanding. We look forward to assisting you and ensuring a positive experience with our brand.
Poor Pickup Power
1 out of 5 stars
Thumbs down graphic, would not recommend
TRC - 18 days ago, Verified purchaser
Unfortunately, the window for return passed. This is not a powerful tool. Leaves so much behind. I wish I could return it. And I won’t choose this brand again as a result.
1 reply from Tineco support team - 16 days ago
We are truly sorry to hear about your disappointing experience with our product. We value your feedback and are committed to using it to improve our products and services. Based on your description, it seems that you found the product to be not as powerful as expected, leaving behind debris after use. We understand your frustration, especially since the return window has passed, and we apologize for the inconvenience caused. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are here to help and will do our best to resolve your issue. Thank you for taking the time to share your feedback, and we hope to have the opportunity to improve your experience with our brand.
NOT WORTH YOUR TIME
1 out of 5 stars
Thumbs down graphic, would not recommend
Andrea - 22 days ago
Easy to put together. However used one time and it clogged up. Barely had it over an hour. I was hoping for me. I have dogs and this is definitely not a vacuum if your household has pet hair. It WILL NOT WORK.
1 reply from Tineco support team - 22 days ago
We’re truly sorry to hear about your disappointing experience with our vacuum cleaner. We appreciate your feedback as it helps us improve our products and services. Based on your description, it seems that the vacuum cleaner clogged up after just one hour of use, making it ineffective for dealing with pet hair in your household. We understand how frustrating this must be, especially with pets around. For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will ensure maximum suction and extended use time. We’d love to assist you further and help resolve this issue. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). On a positive note, we’re glad to hear that you found the vacuum cleaner easy to assemble. We hope that with the suggested maintenance, you’ll have a better experience with it. Thank you for bringing this to our attention, and we’re committed to making things right for you.
It's ok
3 out of 5 stars
Thumbs down graphic, would not recommend
Cam88 - 25 days ago, Verified purchaser
It doesn't hold charge very well & it works decent
1 reply from Tineco support team - 23 days ago
Thank you for taking the time to share your feedback. We're sorry to learn about the issues you've encountered with the battery charge. Based on your description, the product does not hold a charge very well, affecting its overall usability. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Thank you for allowing us the opportunity to address your concerns. We are committed to improving your experience with our products.
Quiet, small but mighty
5 out of 5 stars
christinad295_1483 - 25 days ago
originally posted on influenster.com
[This review was collected as part of a promotion.] The GO Flex Cordless vacuum has great suction power. The flex makes it easy to get under the couch and the table without having to move furniture. I can vacuum my entire house with plenty of battery life left. It’s also pretty quiet!
Don't buy this garbage
1 out of 5 stars
Thumbs down graphic, would not recommend
Q marie - 1 month ago
Poor suction, cheaply made. I wish I could give no stars. This is terrible going back to the store in the morning
1 reply from Tineco support team - 28 days ago
Thank you for sharing your feedback with us. We’re sorry to hear about your experience with our product, and we apologize for any disappointment this has caused. We want to assure you that we take your feedback seriously and are committed to continuously improving our products and services. Based on your description, it seems that you are experiencing issues with poor suction and concerns about the build quality of the product. We understand how important it is for our products to meet your expectations in both performance and quality. We’d love to assist you further and address any concerns you may have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand in the future.
Stopped working
1 out of 5 stars
Thumbs down graphic, would not recommend
Niki - 1 month ago, Verified purchaser
After two months, the vacuum stopped picking up items off of the floor. We verified that there is no blockage, checked the manual to make sure everything was connected properly and it still will not pick up. The time spent vs the cost was not worth it.
1 reply from Tineco support team - 1 month ago
Thank you for choosing Tineco and for sharing your feedback with us. We’re sorry to hear about the issues you've experienced with the vacuum's performance after two months of use, and we apologize for any inconvenience this has caused. We want to assure you that we take your feedback seriously and are committed to continuously improving our products and services. Based on your description, it seems that the vacuum stopped picking up items from the floor despite checking for blockages and ensuring everything was connected properly. We understand how frustrating it can be when the product does not meet your expectations, especially considering the time and cost involved. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help troubleshoot the issue and explore possible solutions. Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand in the future.
Awesome vacuum
5 out of 5 stars
Thumbs up graphic, would recommend
Char - 1 month ago, Verified purchaser
Easy to put it together . The section is a miracle. It really works very well good investment very reasonable by 10 hands-down
1 reply from Tineco support team - 22 days ago
Thank you for your positive review! We’re thrilled to hear that you found our product easy to assemble and that it’s performing exceptionally well for you. Your satisfaction is incredibly important to us, and we’re here to support you with any further needs or questions you may have. If there are areas where we can improve, please don’t hesitate to let us know!
6 months lifespan
2 out of 5 stars
Thumbs down graphic, would not recommend
Mg - 2 months ago, Verified purchaser
At first, this works great, and then slowly stops sucking. At 6 months, you feel you might as well get a new one because this one does not work properly.
1 reply from Tineco team team - 1 month ago
Thank you for sharing your experience with us. We’re glad to hear that the vacuum worked great initially, but we’re sorry to learn about the decline in performance over time. Your feedback is important, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the vacuum's suction power decreased significantly after six months of use, leading to your frustration. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you have already tried this and continue to experience issues, we’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help troubleshoot the issue and find a solution that meets your expectations. Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.
Junk
1 out of 5 stars
Thumbs down graphic, would not recommend
Do not buy - 2 months ago, Verified purchaser
Broke after 5 uses. Completely lost suction now just throws trash around instead of picking up
1 reply from Tineco support team - 2 months ago
Thank you for sharing your experience with us. We’re sorry to hear that you encountered issues with your vacuum after just a few uses. Your feedback is important, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the vacuum has lost suction and is not picking up debris effectively, instead dispersing it. We understand how disappointing this can be and want to help resolve the issue. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you have already tried this and continue to experience issues, we’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help troubleshoot the issue and find a solution that meets your expectations. Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.
Awesome vacuum!
5 out of 5 stars
amberf240_7895 - 2 months ago
originally posted on influenster.com
[This review was collected as part of a promotion.] The Tineco go flex is a awesome vacuum! It has so many wonderful features, and such a compact size, that you wouldn’t even realize how powerful of a vacuum it is. Not only does it have a natural bend to it, that allows you to get hard to reach surfaces, it also has a second handheld vacuum that comes with it as well. This is perfect for doing work in your car, or in the house as well. Since it is a cordless vacuum, and one that needs to be charged, you get about 40 minutes of vacuuming before it has to be charged again. It’s a simple and easy process, which is great. The vacuum also comes with other attachments as well, is a nice touch. Since my mom has issues with her back, the this has been a wonderful vacuum for her to use. It’s lightweight, it has a HEPA filter, rechargeable with a handheld vacuum, and it has a natural bend to it, as well as lighting at the bottom. You are the market for a new vacuum, I would absolutely recommend this! I received this item free in exchange for my honest review.,
Super easy light weight does a uick clean up.
3 out of 5 stars
lorrainec8_7798 - 2 months ago
originally posted on influenster.com
[This review was collected as part of a promotion.] It's the fastest cleaning vacuum I've ever used and it's super easy to navigate so I can clean my whole house in 30 minutes. Lights on vacuum are really nice and bright. The vacuum it self is not to loud. There will be no sore wrists and or fingers this Tineco has a setting to hold the power button for you so you can focus on vacuuming. Glinds easily under tables and furniture. Since I have pets it did a great job on picking up pet hair. Vacuum converts into a hand held and has included attachments for crevices and small brush for furniture. Plus, it's lightweight so that pushing it around your home is simple. The dirt cup is rather small so it will need emptying often. Did not have the greatest suction and battery life was about 30 minutes before it will need to be charged but overall I was happy with this product and will recommend.
It packs a punch!
4 out of 5 stars
iamjanice_1128 - 2 months ago
originally posted on influenster.com
[This review was collected as part of a promotion.] This is a great intro, compact vacuum cleaner. I don’t have carpet but that didn’t matter as it has great suction power and picked up little particles that my broom left behind. Hit has great battery life straight out of the box and even after charging.
Easy to use
4 out of 5 stars
ac8a62_7861 - 2 months ago
originally posted on influenster.com
[This review was collected as part of a promotion.] It's very lightweight and easy to push. Suction seems good. One thing g I did not like is the bottom that you have on the floor you have to push with your foot to make it drop down and that was awkward for me.
DO NOT BUY
1 out of 5 stars
Thumbs down graphic, would not recommend
Disappointed customer - 2 months ago, Verified purchaser
Stopped working after 3 months. Do not buy.
1 reply from Tineco support team - 2 months ago
Thank you for taking the time to share your experience with us. We’re sorry to hear that your machine stopped working after three months. Your feedback is important to us, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the machine ceased functioning after three months of use. We understand how frustrating this must be and apologize for any inconvenience this has caused. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need and help find a solution that meets your expectations. Thank you again for your feedback. We are committed to making this right and hope to improve your experience with our brand.
Short lived suction
2 out of 5 stars
Thumbs down graphic, would not recommend
Smtargetlover - 2 months ago, Verified purchaser
Worked wonderfully for about 4 months then just stopped suctioning. I cleaned everything and cleared all debris and it still didn’t work. 6 months later and I’m having to buy a new vacuum.
1 reply from Tineco support team - 2 months ago
Dear Valued Customer, Thank you for taking the time to share your experience with us. We're pleased to hear that the vacuum worked wonderfully for the first four months. However, we sincerely apologize for the issues you've encountered with the suction performance afterward. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services. Based on your description, it seems that despite cleaning and clearing all debris, the vacuum stopped suctioning effectively, leading to the need for a replacement. We understand how frustrating this situation must be. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. However, since you've already cleaned the vacuum thoroughly, it may be a technical issue that requires further assistance. We’d love to assist you further and explore potential solutions to enhance your experience. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need. Thank you for your feedback and understanding. We hope to have the opportunity to address these issues and improve your satisfaction with our products. Best regards, Tineco Customer Service Team
Not worth the trouble
1 out of 5 stars
Thumbs down graphic, would not recommend
Fozzydewey - 2 months ago, Verified purchaser
Never had good suction but as time went on it got worse to the point where the dirt was falling out of the bottom. There wasn’t enough suction power to pull it up to the top. Ended up returning it. Spend a little extra money and get a good one.
1 reply from Tineco support team - 2 months ago
Dear Valued Customer, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you've encountered with the suction power of our vacuum. Your feedback is important to us, and we are committed to using it to continually improve our products and services. Based on your description, it seems that the vacuum never had strong suction and the performance deteriorated over time, leading to dirt falling out of the bottom. We understand how disappointing this must have been and regret any frustration it caused. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. However, we understand that this may not have resolved the issue in your case. We’d love to assist you further and address any other concerns you might have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need. Thank you for bringing this to our attention. We hope to have the opportunity to improve your experience with our products in the future. Best regards, Tineco Customer Service Team
Horrible
1 out of 5 stars
Thumbs down graphic, would not recommend
VG - 2 months ago, Verified purchaser
Horrible suction, does not pick anything bigger than an ant up, just pushes all the crumbs around. Wasted money
1 reply from Tineco support team - 2 months ago
Dear Valued Customer, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you've encountered with the suction power of our product. Your feedback is crucial, and we are committed to using it to continually improve our products and services. Based on your description, it seems that the vacuum has poor suction and is unable to pick up anything larger than an ant, merely pushing crumbs around instead. We understand how disappointing this must be and regret any frustration it has caused. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. However, we understand that this may not resolve the issue you are experiencing. We’d love to assist you further and explore potential solutions to improve your experience. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need. Thank you for bringing this to our attention. We hope to resolve these issues promptly and enhance your satisfaction with our products. Best regards, Tineco Customer Service Team
Don't buy
1 out of 5 stars
Thumbs down graphic, would not recommend
Jazmeana - 2 months ago, Verified purchaser
The vacuum continues to try to pick up the dirt but spits it back on to the floor. My broom has honestly cleaned the floor better. Very disappointing and a waste of money.
1 reply from Tineco support team - 2 months ago
Dear Valued Customer, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you have encountered with our vacuum cleaner. Your feedback is crucial, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the vacuum is not effectively picking up dirt and is instead spitting it back onto the floor, which has led to disappointment and frustration. We understand how this can be disappointing and regret any dissatisfaction it has caused. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you have already tried these steps and are still experiencing issues, we would like to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need. Thank you for bringing this to our attention. We hope to resolve this issue promptly and enhance your satisfaction with our products. Best regards, Tineco Customer Service Team