Batterson Modern Wingback Rocking Accent Chair With Solid Wooden legs
Product Details
Web ID: 17689669Terrible Service
I placed an order for several items, they waited until well after the shipping date to send an email stating my entire order was canceled. They didn't have any of the items. To not have any of the items was ridiculous. To not offer replacements for at least some of them was bad customer service. I was highly disappointed with this company.
Seller provided horrible customer service
Awful customer service by this seller. Chair was delivered missing the arms and feet. After 2 days of no resolution by the seller, I was directed back to Macys customer service. I would never buy from this seller again and do not recommend.
Response from 14 Karat Home Team
We apologize that our service has negatively impacted your shopping experience. Previously, we reached out to request photos of the missing parts so that we could resolve the issue for you. However, we have not received a response. Could you please contact us through the platform so we can make every effort to resolve your issue? Thank you for your understanding, and we look forward to assisting you.